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TERMS AND CONDITIONS: (the “website”) is operated by Nara Niro Ltd. (“we”, “us” and “our”). This is a limited company registered in the UK with company number 11543716 and VAT number 333191914 registered at 23 Kinnerton Street, London, SW1X 8EA, United Kingdom. 

These terms cover the website and related services, by accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. We may modify the terms from time to time at our sole discretion. Please read the terms and check back often. If you do not agree to any changes to the terms, then you must immediately stop using the services. Please note that these terms do not affect your statutory rights as a consumer. 

The website and its components are offered for informational purposes only; the website shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the website and shall not be responsible or liable for any error or omissions in that information.

The website and its original content, features, and functionality are owned by Nara Niro Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. All other intellectual property in or connected to the website, our products, or all related material are either ours or licensed to us and such rights are protected by the applicable laws around the world.

By agreeing to these Terms of Service, you represent that you are above the age of 18, or that you are above the age of 18 and have given us your consent to allow any of your minor dependents to use this site and its services.

You can contact our customer services team on


You agree that your order is a form of acceptance to purchase the product(s) listed, and all orders are subject to acceptance and availability. Items placed in your basket are not reserved and therefore may be purchased by other customers. If we are unable to fulfil your order, based on our discretion, we will inform you.

Upon order, an acknowledgment email will be sent which will then be followed with an email which acts as a formal acceptance of your order and you will be charged as the product is ready for dispatch. If we are unable to fulfil your order for any reason, you will not be charged. Please note that any purchase from the website is for personal and private use and it is not permitted to use the goods for any commercial or business purposes without express permission from Nara Niro. We ship from the United Kingdom and shipments will be provided by DHL.

The prices of our products are set and shown on the website in GBP and are inclusive of VAT, these prices are not inclusive of delivery charges. The GBP price of a product displayed on the website at the time the order is accepted will be honoured, except in cases of obvious error. If you are a customer whose credit/debit card is not denominated in GBP, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Your card issuer or payment method provider may therefore apply other international bank charges. We have no control and cannot predict the amount of these charges.

The prices and availability of our products are subject to change without notice, and we will not be liable to you or any third parties for any modifications or discontinuation to the service. As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. These terms and conditions do not limit your rights as a consumer.

Although we have made every effort to display our products accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. We have also tried to ensure that sizes and measurements are accurate, however fit and size may vary on individual products.


While we hope you are happy with your items, if you are unsatisfied with your order a return must be made within 14 days of the delivery of the items for refund or exchange. Please take care when trying items as all items must be returned in new and unused condition with all labels and tags still attached. Please note that items that are damaged or in used condition will be refused a refund or exchange and/or sent back to the customer. All returns should be requested before you send your item(s) back to us to allow for easy identification and prompt processing. Unidentified returns will be returned to the sender. Any returns or exchanges will only be processed once the goods have been returned to us. Goods are faulty if they are received damaged, in the case that this happens we will offer to repair or replace the item. If the item cannot be repaired or is unavailable, you will be offered a refund. 

We offer a flexible returns policy to make your online shopping experience easier. We monitor the number of returns made by customers, and continued returns will be highlighted and may, at our discretion, lead to the closure of your account or future orders being refused.


The website collects your limited personal information online when you voluntarily provide it to us upon registration of an account or placing an order. By placing an order you agree and understand that we may store and process your personal data in accordance with our privacy policy. The information that is provided must be accurate and current. The username and password provided on creation of an account must be kept secure. In the case that your username and account are being used without authorization and/or a breach of security, we require immediate notification. Please note that we can only communicate with the named account holder for any usage problems, changes or cancellation of an account.  We may change, withdraw, or suspend access to the services with no liability to you. We will only require personal information that is necessary to provide our services to you including name, billing address, delivery address, contact number, email and payment details. Additionally, when you contact our customer care team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.

In order to make purchases on the website you will have to provide payment information that is valid and correct and can confirm that you are the person referred to in the billing information. The website's services are only available to those who meet the terms of eligibility, including being issued a debit or credit card by a bank deemed eligible by us, who have authorized us to process a charge on the debit or credit card in the amount of the total purchase price of the products. Moreover, you agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.


You have certain rights under the law in addition to those detailed under returns and cancellations. In England these include: that any products you order through the services will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on the website; and certain remedies if a product is defective. Nothing in these terms is intended to affect these rights.

If we fail to comply with the terms and conditions, we are responsible for loss or damage you suffer as a foreseeable result of us breaching these terms. Loss or damage is foreseeable if it is obvious that it will happen or if it could be anticipated by you and us, for example, if you discussed it with us during the sales process. We will only be liable for loss or damage up to 100% of the total value of goods purchased.

We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).

We are also not responsible for failure to meet any of our obligations under the terms and conditions where such failure is due to events beyond our reasonable control.


This is the Cookie Policy for Nara Niro, accessible from

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

In case you have any questions please contact us on